There is a restaurant my husband and I love to go to. Usually it’s an important part of our “date night” which occurs about once a month on our way to go grocery shopping at the Commissary. (I’m …
10 Ways People Make Communication Harder Than It Has To Be
We all know that communication is key to positive relationships, whether at work, at home or in our community. Some of us think we do a pretty good job communicating. Others make it harder than it has …
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Leadership Courage: She Spoke Up and Here’s What Happened Next
Too often people discover a gap, a mistake or a problem-in-the-making and choose to keep quiet about it. This frontline leader couldn’t let it go on any longer and did something about it! One …
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How Horses, Humans and Great Leaders Are Alike
Many years ago I traveled with a friend to the desolate reaches of northwest Colorado, near Baggs WY. I wrote about it here. One of the big attractions for me was seeing the herds of feral horses …
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How the Rule of Reciprocity Drives You To Do What You Do
Do you remember the last time someone did you a favor — lent you a tool, gave you a ride, helped you move or delivered a dish of food when you were sick? Did you then feel a sense of obligation to …
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How to Raise an Issue in 5 Simple Steps with the CARLA Concept
The conference attendee raised his hand in the communication session and said, “The open door policy is nothing but a joke!” There was a long, horrified silence. Everyone knew that the open door …
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