Laura (Benjamin) Lollar is the Principal and Owner of Communicate Colorado LLC, a coaching, consulting and facilitation company in Colorado Springs. For over 20 years, Laura has facilitated team building, strategic planning and partnering sessions, trained and spoken for organizations throughout the U.S., Canada, Germany and Great Britain. She has also coached hundreds of business owners, executives and frontline managers on interpersonal skills, careers and communication. A few of her clients include Spectranetics, Junior Achievement, LibDib, the U.S. Army at Fort Carson, State of Florida, Cabela’s World’s Foremost Outfitter, Paint Brush Hills Metropolitan District, Christian Meetings and Conventions Association, National High School Rodeo Association, Professional Bull Riders and … Read more... about About
"Do not go where the path may lead, go instead where there is no path and leave a trail"
— Ralph Waldo Emerson
As a Colorado Springs DISC facilitator I've often wondered, why do people do the things they do? Some folks will inspire you, some will mystify you and others, well, you just have to laugh! So, after years of presenting DISC trainings, I’ve collected a few examples people shared about their own humorous behaviors. Here are a few from the “High I" Influencer folks. They will: Call a friend and leave multiple messages on the voicemail recording because they run out of time on the first one. Put scented garbage bags in every trashcan (including in the garage), hang air … [Read More...] about Secrets of the DISC High I Influencer Behavioral Style
I once had a client who supervised a large department for a financial services company. She was a wonderful lady to work for — fun, smart and very good at her job. We got along great. While debriefing her results on the DISC personality assessment, she said something that really surprised me. “Laura, you’ve said it’s important to greet people when I come into work in the morning and ask how they’re doing. I usually do say good morning, but when it comes right down to it, I don’t really care. YOU might care, but I do it because I know it motivates some people and it’s what they need from me … [Read More...] about DISC Dominant, Directive Personality Style
I get such a kick out of people-watching and personality styles. We never got much schooling on this when we were kids or even in college. So it was a real eye-opener to learn at work why we do the mystifying things we do. I’ve spent decades teaching corporate types and coaching clients about these skills and love seeing the looks on people’s faces when their personality assessment nails it. Nine times out of ten, they say it’s 90-95% accurate. This article is not intended to sell you a personality assessment (although if you want one, I can certainly make that happen). It IS the first part … [Read More...] about Secrets of Your Personality Style
Never before had I left a training program worrying a participant might slash my tires. But that was what I feared after presenting a class on interpersonal skills and how to communicate with difficult people. The manager who hired me approached as I entered the room. She whispered, “There will be a lady in your class today who is a real challenge. It won’t take you long to figure out who she is. I hope you can say something to change her behavior with co-workers.” And she was right. Sitting near the front was a woman who couldn’t hide her unhappiness at having to be in this … [Read More...] about How to Squash Obnoxious Behavior
People aren’t complicated. Human nature is fairly predictable. And we don’t need a plethora of rules and regulations to define every possible way a person might step out of line. Typically we can boil it all down to the basics — a few simple things most people want and deserve from the folks in charge. The Principle of Legitimacy in Leadership At the 1814 Congress of Vienna, an idea was proposed to help restore to power the lawful monarchs from royal families who ruled before Napoleon. Titled the Principle of Legitimacy, it was a governance guideline to ensure peace and order. It … [Read More...] about 5 Things Leaders Must Deliver for Better Engagement