Colorado Springs facilitator, coach, customer service employee engagement consultant
The conference attendee raised his hand in the communication session and said, “The open door policy is nothing but a joke!” There was a long, horrified silence. Everyone knew that the open door …
Continue Reading about How to Raise an Issue in 5 Simple Steps with the CARLA Concept →
I once worked for a career outplacement firm (supporting people who lost their jobs) and had a client who was very smart and accomplished. After a few sessions together, he landed an interview for a …
Continue Reading about Candor: The Best Way to Earn Respect →
