The Business Bio
Laura (Benjamin) Lollar is a Colorado Springs Facilitator, Sales and Communication Coach. She is Principal, Communicate Colorado LLC, a veteran-owned firm. For over 20 years, Laura has been a Colorado Springs facilitator for for marketing summits, sales meetings, team building, strategic planning and partnering sessions. She also serves private individuals as a communication coach. Laura has worked with clients throughout Colorado, the U.S., Canada, Germany and Great Britain. She has coached executives, business owners, sales managers and private individuals who appreciate her ability to listen, relate, empathize, strategize and develop their talents.
A few of Laura’s clients include Junior Achievement USA, LibDib Inc., Colorado Department of Transportation (CDOT), Paint Brush Hills Metropolitan District, the U.S. Army, Spectranetics, University of Colorado at Colorado Springs, Meeting Professions International and Society for Human Resources Management (SHRM) among many others.
Laura is creator of the CARLA Concept Communication Model and author of the handbook of the same name. She is a skilled facilitator in DiSC Behavioral Styles, Team Dimensions the ConflictLens and Personal Listening profiles. Her work has been featured on television, radio, online journals, newspapers and trade magazines. She has been a commencement speaker and guest lecturer at colleges and universities on customer service, leadership and communication. Laura was also a contributing author on interpersonal communication for Safety, Health and Asset Protection Management Essentials (CRC Press).
Earlier in her career, Laura served on the Communication Staff for the Mayor and City of Colorado Springs. At Current Inc., she was a Customer Service and Sales Team Manager who supervised an operations team of 100+ employees. She also led an upsell and cross-sell initiative at that 400-person call center which achieved almost $1M in revenue in 18 months. At the Rochester Institute of Technology and National Technical Institute for the Deaf (RIT/NTID), Laura was a Senior Human Resources and Employee Benefits Specialist who supported over 2500 faculty and staff, including the deaf and hearing-impaired. Through her efforts, the college achieved a 20% increase in benefit plan participation.
Laura holds a Bachelor of Arts in Humanities from California State University, Sacramento with graduate studies at the University of Colorado, Colorado Springs.
Laura served her country as a decorated Non-commissioned Officer in the United States Air Force, with seven years active duty as a Paralegal. She was also a volunteer member of the Base Honor Guard Team, where she provided military honors for Active Duty, Reserve and National Guard service members and their families. During her enlistment, she attended the Non-commissioned Officers Leadership School and earned a USAF Commendation Medal, Marksmanship Medal and an Honorable Discharge.
Laura has also volunteered for the Home Front Cares Welcome Home Heroes Program, Junior Achievement, Young Women of the West and Colorado State Parks and Wildlife. She also served on the boards of the National Speakers Association Colorado Chapter, Pikes Peak Partnership and Pikes Peak Council of the Boy Scouts of America. She is Past-president of the Colorado Springs Society for Human Resources Management and a 2010 graduate of the Leadership Program of the Rockies (LPR). Laura also served two three-year terms in a public-at-large role on the Bureau of Land Management’s Resource Advisory Council (RAC) for the Colorado Frontrange.
Laura and her husband live in Black Forest, near Colorado Springs, Colorado. Laura also writes a humor blog at CabinMama.com
To discuss Laura’s services as a Colorado Springs facilitator, sales or communication coach, please send her a note.
The Personal Story
The eldest in a big Catholic family, Laura grew up in Upstate New York among the woods and waters in the Finger Lakes area. Dad was a farmer and Mom was a city girl. Together they raised six children who all eventually moved to Colorado. Laura published her first publication on a blue mimeograph machine when the nuns weren’t watching. She joined the United States Air Force after high school to serve her country and get a college degree. Laura has worked at a college, in a phone center, sold vinyl checkbook covers, cleaned stalls on a 400 head horse farm and blogged for the Mayor of Colorado Springs. She launched her business in 1997 and has traveled the world coaching, speaking and consulting. Laura raised her three young un’s in a townhouse and later moved to a 1924 log cabin in Black Forest, Colorado. She lost it all in a 2013 wildfire, then rebuilt on the same site. Laura and her husband Doug were married in 2017. Laura also writes humor at CabinMama.com.